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Your Chase Card dispute claim update

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We have completed our investigation on your chase card unrecognized transaction, and have approved refund. For your security, you are to review unrecognized transaction and select approve to complete refund process.

Complete Refund Process

Refund will be posted to your chase card within 24-72hrs after refund process is completed.
About This Message

This service email gives you updates and information about your Chase relationship.

To protect your personal information, please don’t reply to this email. Instead, use the mobile app or sign in to chase.com to send a message from your Secure Message Center.

If you have concerns about the authenticity of this message, please visit chase.com/CustomerService for options on how to contact us.

Your privacy is important to us. See our online Security Center to learn how to protect your information.

© 2026 JPMorgan Chase & Co.

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